Secure and reliable operation of your IT infrastructure
Ensuring the secure and reliable operation of the relevant systems is essential. As the leading contact for data science infrastructures, we operate and support your analysis environment.
Secure and reliable operation of your IT infrastructure
Ensuring the secure and reliable operation of the relevant systems is essential. As the leading contact for data science infrastructures, we operate and support your analysis environment.
An overview of our services
Data science and AI systems are becoming increasingly system-relevant for your company. As part of a service level agreement, we guarantee you maximum availability through optimal support, from troubleshooting and regular updates to proactive system monitoring.
Monitoring
In addition to server and software monitoring and the evaluation of log files, release plans of the used components are monitored with a special focus on critical updates.
Maintenance
Maintenance includes the tasks of regular operation. This includes, for example, the creation of new users or the expansion of storage capacities. Moreover, your active incidents are tracked via a transparent ticket system and resolved as quickly as possible
Support
Constant support of users and IT in case of problems in productive operation. In addition, eoda | analytic infrastructure consulting helps data scientists with answering specific questions about R, Python or Julia.
Integration
Integration of new features and new packages into the existing IT infrastructure.
Updates
Regular and unscheduled updates of installed system components.
License management
We support you with the central administration and maintenance of the installed licenses.